Terms of Services

JLO TOURS LLC. is a licensed and insured business. We own our fleet, therefore there is no third party involved. All of our drivers work directly for us and have all of their licenses up-to-date.

Below you will find all of our Terms and Conditions:

Introduction

All transportation operated by JLO TOURS LLC. is subject to the following Terms of Service (“Terms”). By agreeing to these Terms, you acknowledge and agree to be bound by the conditions of use listed below. By agreeing to these terms of service, you also confirm that you understand how our service works.

Use of the Website

As a condition of your use of this website, you warrant that cancellation period, there are no refunds for any reason.

1. You are at least 18 years of age or older

2. You possess the legal ability to agree to the terms of this Terms and Conditions Policy.

3. You will use this website in accordance with this agreement.

4. You will only use this website for legitimate business for you or for another person for whom you are legally authorized to act.

5. All information supplied by you on this website is true, accurate, current and complete.

Reservations and Payments

Advance reservation is required for every service. All of Pink Shuttle’s services require prepayment with a credit card. Your credit card will be charge for the full amount at the time you make your reservation. Fare quotes do include fuel charge, airport/seaport and fees unless otherwise noted.

Gratuities

Rates do not include a gratuity. Tipping is allowed and is much appreciated by our drivers.

Short Notice Reservations

Short notice reservations are reservations made less than 24 hours prior to requested pickup times. We are unable to guarantee service availability or timely service for short notice reservations. Availability will depend on a variety of conditions, including pickup location, drop-off location, and current vehicle availability.

There are no refunds available for reservations made with less than 72 hours in advance.

Reservation Abandonment

Reservation abandonment occurs when the Operator leaves the pick-up location without the customer because he/she cannot find the customer within 30-45 minutes, at the designated pick-up location and cannot reach the customer for further instruction using the “Day of Travel” contact number provided.

There are no refunds when a reservation abandonment occurs.

Cancellation Policy

Customers will need to call +1 954-330-0277 or send e-mail to [email protected], at least 72 hours before the scheduled pickup to cancel their reservation with JLO TOURS LLC., in order to receive an 80% refund.

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